Last updated: 6 October 2026

MyFolks LLC (“we”, “us”, “our”) operates MyFolks. This policy sets out what we collect, how it is used, who it is shared with, how long it is kept, and the control you have over it.

1. Account creation and sign-in

Authentication is handled entirely by Google or Apple. We never see or store your password.

• Google — we receive your name and email address.
• Apple — we receive your email address, and your name only if you choose to share it.

We do not request or receive access to anything else from these providers.

2. What we generate and store

• Messages — the text of your conversations with Folks. Only for your access. We keep them for as long as you want them. Delete a message and it goes from your conversation; delete your account and it all goes.
• Account details — your name, email address and credit balance.
• Operational logs — every call we make to an AI provider is recorded so we can account for its cost, set our prices and look into abuse. These are kept as long as your account exists.
• Usage logs — your interactions within MyFolks, for system maintenance, security and finding faults. When you delete your account these stop being linked to you.

3. How your data is used and shared

Your messages power your conversations and nothing else — they let a Folk stay in character and refer back to what was said earlier in that same chat. No one can access your conversations with any other Folk, not even another Folk in the system.

• AI providers. To generate a reply, your message is sent to a third-party AI provider. We currently use Anthropic, OpenAI, Google and xAI, and which one answers depends on the Folk. Under the agreements we hold with them, they process your messages to deliver the reply and do not use them to train their models.
• Service providers. We run MyFolks on infrastructure we do not own. Supabase stores your account and your messages, Render runs the servers that handle your requests, and RevenueCat records purchases made in the apps. Each processes your data only to provide that service to us, under agreements that bar them from using it for anything else.
• No sell data. We do not sell, rent or share your personal information with anyone for marketing or for cross-context behavioural advertising.
• Business recommendations. A Folk will surface your submitted business when it matches and relates to a conversation another user is having with that Folk. Nothing about that person is sent to you, and nothing about you is sent to a business whose listing a Folk shows you. The match is made on our side. A business can pay to be shown ahead of others it ties with; those are marked Sponsored and paying does not change whether it matches.

Who can see your conversations

• Other users — never. Nobody else can reach your conversations, a Folk knows nothing about anyone but you, and nothing you say is used to answer anyone else or to train a Folk.
• Third parties — only the AI that answers you. Your message goes to the provider that generates the reply, which is contractually barred from training on it. Beyond that, your messages are stored and served by the providers named above, who process them only to run MyFolks. They go nowhere else. We do not sell, rent or share your conversations with anyone, and never for advertising.
• Us — only when something is reported. We do not read conversations. A person at MyFolks sees a message only when it is reported, when we are investigating a safety or abuse matter, or where the law requires it.

4. Email

Everything happens in the app. We do not send newsletters or promotional emails. We may use your address for account-critical messages only — support replies, a security matter, or a change to this policy.

5. Deleting your account

You can delete your account and all your associated data at any time from Settings. It removes your profile, your message history, your sign-in data and any Folks you created — including other people's conversations with those Folks. Deletion cannot be undone.

We keep a one-way hash of your email address for credit management and Folk slots. It cannot be read back as an email address. It exists to recover your lost credits and Folk slots, and to prevent credit fraud.

6. Sensitive information

We do not run an automated filter that strips sensitive details out of what you type. Please do not enter Social Security numbers, payment card details, passwords or similar credentials into a conversation with a Folk.

7. Minors, parents and guardians

MyFolks is for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we establish that an account belongs to a minor, the account and its data will be deleted with no warning. If you are a parent or guardian and believe someone under 18 has created an account, write to support@myfolks.app and we will take care of it.

8. Your privacy rights (CCPA / CPRA)

We follow the California Consumer Privacy Act and the rights it gives.

You can delete your account and everything with it yourself, in Settings. You can also ask for a copy of your data in a structured, commonly used format, ask us to correct it, or object to how we use it. Write to privacy@myfolks.app and we will answer within 30 days.

The person in charge of personal information at MyFolks LLC is the Founder, reachable at privacy@myfolks.app.

9. Changes to this policy

If this policy changes in a way that affects you, we will make sure to inform you directly in the app or by email.

10. Contact

Questions about this policy or your personal data: privacy@myfolks.app.